Free shipping on orders over $99!
541 Sussex Drive, Ottawa, ON, K1N 6Z6 |

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1.877.748.0387

Shipping Policy

Canadian Shipping Overview 

All sales are in Canadian Dollars. 
You can toggle between US & CDN dollars at top of page.
You will always be charged in Canadain Dollar equivalent. 

We offer Free Shipping to Canada on all orders over $99 and taxes are charged based on your provinces tax %. In stock items are normally shipped within 48 hours of order. Special order items are drop shipped from the distributor or shipped via The Modern Shop depending on destination and take from 3-8 weeks normally for delivery, although some brands do take longer. Delivery dates are good faith estimates only and are quoted in "business days"; this does not include weekends and statutory holidays. PO Box addresses are not acceptable for delivery. If you are receiving goods via freight carrier and request a lift gate upon delivery - there is a $100 charge. We will automatically charge your card on file if this is done or the carrier will bill you directly. Most carriers will help unload without this service. Remember we only offer curb side delivery. It is your responsibility to bring your products inside, this is how we can offer our Free Shipping service.

We reuse and recycle most packing materials.

Changing a Delivery Address (Canada & USA)

Once an order has shipped, any change of address will be subject to a $50 fee plus applicable taxes. This is due to a minimum change of address fee charged by nearly all courier and freight companies. Billing information will also need to be re-verified if you are changing your delivery address. 

Lead Times

We do not keep inventory on all items. With the exception of showroom stock, all items have specific manufacturer lead times that can range anywhere from 1-16 weeks. Because these lead times change on the regular basis, please contact us for specific lead times. Lead times are estimates only. Manufacturers may indicate longer than stated lead times after orders are placed, subject to demand and availability.

To check status of an order see here:  http://www.themodernshop.ca/pages/order-status


Akari - 3 to 8 weeks
Areaware - 2 to 3 weeks
Atelier Cocotte - 1 to 2 weeks
Bend USA - 4 to 8 weeks
B-Lux - 4 to 6 weeks

Castor - 3 to 4 weeks
Cerno - 4 to 6 weeks
Cool Kids Company - 4 to 6 weeks 
Decoylab - 4 to 6 weeks
Debra Folz - 8 to 10 weeks 
Design House Stockholm - 6 to 8 weeks
Design Letters - 6 to 8 weeks
Diesel - 3 to 4 weeks
Dixon - 3 to 4 weeks
Eastvold - 8 to 10 weeks 
Flux - 2 to 3 weeks
Foscarini - 3 to 4 weeks
Frama - 6 to 8 weeks
Georg Jensen - 4 to 6 weeks
Gubi - 12-14 weeks
Habitek - 8 to 10 weeks
Harco Loor - 6 to 8 weeks
Hay Denmark - 12 to 14 weeks (16-20 weeks for upholstered products)
Hip Haven - 3 to 4 weeks
Iglooplay - 3 to 4 weeks
Ingo Maurer - 6 to 8 weeks
Ion Design - 6 to 8 weeks
I-Skelter - 3 to 4 weeks
Itama - 8 to 10 weeks approx
Jacco Morris - 4 to 6 weeks
Jake Dyson - Quick ship 2 weeks approx
Jonathan Adler Pottery - 4 to 6 weeks
Jonathan Adler Lighting - 8 to10 weeks
Jonathan Adler Textiles - 6 to 8 weeks
Kelly Lamb - 3 to 4 weeks
Kundalini - 12 to 16 weeks
LBL Lighting - 3 to 4 weeks
Leff - 3 to 4 weeks
Lenbran - 4 to 6 weeks
Lotte Lamps - 14 to 16 weeks
Luceplan - 4 to 6 weeks
Lumen Center Italia - 6 to 8 weeks
LZF - 3 to 8 weeks
Magisso - 2 to 3 weeks
Mandel Vaveri - In Stock
Mash Studios - 6 to 8 weeks
Modernica - 4 to 8 weeks
Moooi - 4 to 6 weeks
Muuto - 12 to 14 weeks (most small items in stock)
Normann Copenhagen - 4 to 6 weeks
Northern Lighting - 10 to 12 weeks
Nud Collection - 4 to 6 weeks
Nuevo Living - 4 weeks approx
Offi - 3 to 4 weeks
Pink & Brown - 2 to 3 weeks (most items in stock and will quick ship)
Plumen - In stock (please inquire if needed immediately)
PP Mobler - 10 to 12 weeks approx
Robert Abbey - 6 to 8 weeks
Russell Wright - 4 to 6 weeks
Secto - 4 to 6 weeks
Six Point Un - 3 to 4 weeks
Soho Concept - 6 to 12 weeks 
Spot on Square - 3 to 5 weeks
Squared Furniture - 4 to 6 weeks
Stone Lighting - 4 to 6 weeks
Studio Italia - 8 to 10 weeks
Thonet - 4 to 6 weeks
Tom Dixon - 4 to 6 weeks

Urbancase - 4 to 8 weeks
Viso - 3 to 4 weeks
Vita - 4 to 6 weeks
Volk - 8 to 10 weeks
Walhub - in stock
W- Studio - 4 to 6 weeks
Zuo Modern - 3 to 4 weeks

USA Shipping Overview

All brands are available to US buyers. You can toggle between USD & CDN dollars at top of page. You will always be charged in Canadain Dollar equivalent. 

For items sent to the US we charge no shipping charges for purchases over $99.

We do however charge a $30 fee to all orders going to USA to cover FedEx clearance entry fees. See LINK for more information.

We do not charge sales tax to international purchasers, although they may be liable to import duties on some items. The buyer is responsible for paying import duties from Canada to their country. Clients may need to obtain a customs broker in order to import goods. We recommend using AN Deringer

In stock items are normally shipped within 48 hours of order. Special order items are drop shipped from the distributor or shipped via The Modern Shop depending on destination. Delivery dates are good faith estimates only and are quoted in "business days"; this does not include weekends and statutory holidays. PO Box addresses are not acceptable for delivery.

International (Outside USA, Canada) Buyers

Customers not on the North American continent should please contact us about shipping prior to making your purchase as shipping is not included and is extra depending on location. You will be charged a set fee and we will refund the difference upon completion of transaction depending on how much actual shipping charges are. 

We do not charge sales tax to international purchasers, although they may be liable to import duties on some items. The buyer is responsible for paying import duties to their country. Shipping price is to nearest Airport only. For direct to door quote please inquire.

The Modern Shop is a nation wide modern furniture, lighting, and home accessories store. We offer free shipping in Canada including St. Johns Newfoundland, NL, Charlottetown PEI, Prince Edward Island, Halifax Nova Scotia, NS, Fredericton NB, Quebec City, Montreal, Quebec QC, Ottawa, Toronto Ontario, ON, Winnipeg Manitoba, MB, Regina Saskatchewan, SK, Edmonton, Calgary Alberta, AB, Vancouver, Victoria British Columbia, BC, Whitehorse Yellowknife, and Territories.

The Modern Shop is a nation wide authorized dealer for the following manufacturers: Modernica, Moooi, Foscarini, Luceplan, Kundalini, Studio Italia, Marset, Lumen Center, Serge Mouille, PP Mobler, Georg Jensen, Hay Denmark, Muuto, Normann Copenhagen, Mash Studios, Pink & Brown, Jonathan Adler, Cerno, Areaware, Eastvold Furniture, Offi, LZF Lighting, Atelier Cocotte, Castor, Dark, David Fleishman, Decoylab, Debra Folz, Elemental Living, Flux, Akari Noguchi Lighting, Harco Loor, Original Habitek Works, Hip Haven, Itre, LBL Lighting, Lotte Lamps, Plumen, Hulger, Robert Abbey, Rockface Designs, Six Point Un, Soho Concept, Spot On Square, Squared Furniture, Thonet, Urbancase, Viso, Yamagiwa, Zuo Modern.